Frequently Asked Questions
Everything you need to know about our luxury footwear and accessories.
Where are Oliver Cabell products made?
All of our footwear and jewelry are handcrafted in Italy using traditional techniques and ethically sourced materials from the finest suppliers.
How long does shipping take?
Domestic orders typically ship within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unaltered items in their original packaging. Please note that a restocking fee may apply to certain returns.
How do I care for my leather sneakers?
We recommend using a premium leather cleaner and a soft-bristled brush. Avoid submerging the shoes in water and store them in a cool, dry place when not in use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as alternative payment options like PayPal and shopPay installments.