Returns & Exchanges
At Oliver Cabell, we stand behind the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We aim to ensure you are completely satisfied with your luxury footwear and accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items back in their original Oliver Cabell box and dust bags, ensuring all tags and protective materials are intact.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your shipping carton.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or shipment of new items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing